Privacy Policy

1. Introduction

HostelKhoji ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform — hostelkhoji.com and related services — to find, list, or manage hostels in Nepal.

2. Information We Collect

2.1 Personal Information

When you create an account, we may collect your full name, email address, phone number, role (student, worker, hostel owner, or business owner), and profile details relevant to your role.

2.2 Usage Data

We automatically collect information about how you interact with our platform, including pages visited, search queries, browser type, device information, IP address, and access timestamps.

2.3 Hostel & Business Data

If you are a hostel owner or business owner, we collect information about your hostel or business, including name, address, contact details, images, pricing, and verification documents.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process account registration and email verification
• Enable communication between students/workers and hostel owners
• Display hostel listings, reviews, and engagement metrics
• Send transactional emails (e.g., OTP verification, inquiry notifications)
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform (e.g., email delivery, hosting), or when required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures, including password hashing, secure session management, rate limiting, input sanitization, and HTTPS encryption. However, no method of electronic transmission or storage is 100% secure.

6. Cookies & Session

We use session cookies to maintain your authenticated state and provide a seamless experience. These cookies expire after your session ends or after the configured timeout period.

7. Your Rights

You have the right to access, update, or delete your personal information through your account settings. You may also contact us to request data export or account deletion.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].